Frequently Asked Questions

Washing

1. Wash inside out - Turn your garment inside out before putting it in the washer to protect the DTF transfer.

2. Use cold water - Use cold or cool water when washing your garments where possible. Avoid hot water.

3. Use a mild detergent - Avoiding harsh chemicals and bleach can help to avoid damaging your garment and the transfer.

4. Use a gentle cycle - Opt for a delicate or gentle cycle to minimize agitation or stress on the transfer.

5. Avoid fabric softeners - A fabric softener has the potential to weaken the adhesion of a DTF transfer. 

Drying

Tip 1: After washing, lay the garment as flat as possible to dry it. Avoid hanging it as the weight of the wet fabric could lead to a stretched transfer.
Tip 2: If using a dryer, do so on a cool setting to avoid shrinking or damaging the transfer.
Tip 3: Do not dry clean DTF transfer garments as the chemicals used can damage the print.

Ironing

When ironing a garment with a DTF transfer on it, make sure to turn the garment inside out before applying the iron. Use a low temperature setting to help ensure you’re not using excessive heat that could melt or distort the transfer. Also make sure to avoid direct contact between the iron and the transfer.

Exchanges

We do not accept returns or exchanges on customized clothing.

Defective Product Returns 

Defective merchandise can be returned within 14 days of purchase for either a store credit or full refund. Create66 will cover the shipping fees. 

Refunds

Items on sale are non-refundable. All refunds will be made in the same tender as the original order. Refunds on credit card orders will be made to the same credit card. Refunds will be issued within 14 business days of the time we receive the merchandise. 

Promo Codes/Prices

Only one promo code per order.

Prices are subject to change. We do not apply sale prices to past orders or price match for future sales.